During the cancellation flow, Bo may show an offer you can choose instead of cancelling. The offer available to you depends on your account and is described on the screen.
Read the offer details and any conditions carefully. If you want to accept it, use the on-screen action and wait for confirmation. If you don't want it, continue through the cancellation options shown.
If you accept an offer but don't see confirmation or the expected change on your subscription, contact [email protected] before trying again.
